:root{--bg:#f3f5f9;--panel:#fff;--text:#18233d;--muted:#5a6982;--line:#e0e6ef;--accent:#265bdc;--sidebar:#12213c;--input:#fff;--notice:#eaf5f1}*{box-sizing:border-box}html[data-theme=dark]{--bg:#101725;--panel:#1a2537;--text:#edf3ff;--muted:#abb9cf;--line:#354258;--accent:#90b1ff;--input:#131e30;--notice:#153f36}body{margin:0;font:14px/1.55 system-ui,sans-serif;background:var(--bg);color:var(--text)}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}button,.button{background:#265bdc;color:white;border:1px solid transparent;border-radius:7px;padding:9px 15px;font:600 13px system-ui;cursor:pointer;display:inline-block}button:disabled{opacity:.7;cursor:wait}.secondary,.icon-button{background:var(--panel);color:var(--text);border:1px solid var(--line)}.sidebar{background:var(--sidebar);color:#c5d3ec;position:fixed;inset:0 auto 0 0;width:220px;padding:28px 18px;display:flex;flex-direction:column}.brand{font-size:26px;letter-spacing:-1px;color:white;font-weight:750;margin:0 10px 30px}.brand span{display:block;font-size:10px;letter-spacing:2px;color:#9bb8ef}.workspace{font-size:10px;letter-spacing:1.2px;color:#a5b9d8;margin:18px 10px 8px}.sidebar nav a{display:block;color:#d4def0;padding:11px;border-radius:7px}.sidebar nav a:hover{background:#263c61;text-decoration:none}.sidebar-bottom{margin-top:auto;padding:16px 10px;border-top:1px solid #34476a}.sidebar-bottom small{display:block;margin-top:6px;color:#a7bada}main{margin-left:220px;min-height:100vh;display:flex;flex-direction:column}header{height:70px;display:flex;align-items:center;gap:15px;padding:0 28px;border-bottom:1px solid var(--line);background:var(--panel)}.header-actions{display:flex;align-items:center;gap:16px;margin-left:auto}.breadcrumb,.account{font-size:12px;color:var(--muted)}.page{padding:30px;max-width:1600px;width:100%;margin:auto}.heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.eyebrow{font-size:10px;letter-spacing:1.4px;font-weight:700;color:var(--accent)}h1{font-size:27px;letter-spacing:-.7px;line-height:1.25;margin:8px 0}h2{font-size:16px;margin:0 0 16px}p{color:var(--muted);margin:9px 0 18px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.stats>div{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:16px 22px}.stats span{color:var(--muted);font-size:12px}.stats strong{display:block;font-size:30px;line-height:1.4}.panel{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:22px;margin-bottom:20px}.filters{display:flex;gap:12px;align-items:center;margin-bottom:15px}.filters label{margin:0}.grow{flex:1}label{display:block;font-size:12px;font-weight:600;margin-bottom:16px}input,select,textarea{width:100%;padding:10px 11px;border:1px solid var(--line);border-radius:6px;background:var(--input);color:var(--text);font:14px system-ui;margin-top:6px}textarea{resize:vertical}input:focus,textarea:focus,select:focus{outline:2px solid var(--accent);outline-offset:1px}:focus-visible{outline:2px solid var(--accent);outline-offset:3px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.form-panel{max-width:900px}.actions{display:flex;align-items:center;gap:20px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;font-size:12px;text-align:left}th{font-weight:600;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.6px;border-bottom:1px solid var(--line);padding:12px 10px}td{padding:14px 10px;border-bottom:1px solid var(--line);vertical-align:middle}tr:last-child td{border-bottom:0}.ticket-link{display:block;min-width:210px}.ticket-link small{display:block;font-size:10px;color:var(--muted)}.ticket-link strong{font-size:13px;color:var(--text);font-weight:600}.badge{display:inline-block;padding:4px 9px;background:var(--bg);border:1px solid var(--line);border-radius:20px;font-size:11px;white-space:nowrap}.badge.new{color:var(--accent)}.priority{font-weight:700}.p1{color:#cf3c49}.p2{color:#a26100}.muted{color:var(--muted)}.notice,.error{padding:14px 18px;border-radius:7px;margin-bottom:20px;background:var(--notice);color:var(--text)}.error{background:#ffebed;color:#8a202a}.empty{text-align:center;padding:45px}.pagination nav{display:flex;gap:20px;margin-top:20px}.ticket-grid{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:22px}.details{align-self:start}.details dt{font-size:11px;color:var(--muted)}.details dd{margin:2px 0 16px}.message{padding:20px 0;border-top:1px solid var(--line)}.message-meta{display:flex;justify-content:space-between;gap:15px;font-size:12px}.message-meta span{color:var(--muted);font-size:11px}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:10px}.message.internal{background:var(--bg);border-left:3px solid #d19b38;padding:15px;margin:12px 0}.check{display:flex;gap:10px;align-items:center}.check input{width:auto;margin:0}.auth-panel{max-width:460px;margin:45px auto;background:var(--panel);border:1px solid var(--line);padding:35px;border-radius:12px}.auth-panel button{width:100%;margin-bottom:15px}.qr svg{width:190px;height:190px;background:#fff;padding:10px}footer{margin-top:auto;color:var(--muted);font-size:10px;text-align:center;padding:25px}.collapsed .sidebar{width:75px}.collapsed main{margin-left:75px}.collapsed .sidebar span,.collapsed .workspace,.collapsed .sidebar-bottom,.collapsed .brand{display:none}.collapsed .sidebar nav a{font-size:20px}.sr-only{position:absolute;clip:rect(0,0,0,0);width:1px;height:1px;overflow:hidden}code{overflow-wrap:anywhere}@media(max-width:1000px){.account{display:none}.ticket-grid{grid-template-columns:1fr}.stats{grid-template-columns:repeat(2,1fr)}}@media(max-width:700px){.sidebar{display:none}main,.collapsed main{margin-left:0}.collapsed .sidebar{display:flex;z-index:3;top:70px}.page{padding:18px}header{padding:0 15px}.breadcrumb{display:none}.header-actions{gap:8px}.heading{align-items:flex-start}.form-grid{grid-template-columns:1fr}.filters{flex-wrap:wrap}.filters .grow{flex-basis:100%}.stats{gap:10px}.stats>div{padding:12px}.heading h1{font-size:23px}.auth-panel{padding:24px;margin:20px auto}.message-meta{display:block}}

/* QuickSupport - rozbudowa UX / 2026-11-07 */
.customer-tile-grid,.config-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:14px;margin:14px 0}
.customer-tile,.config-tile{display:block;text-decoration:none;color:inherit;border:1px solid var(--line);border-radius:12px;padding:16px;background:var(--panel);transition:border-color .15s,transform .15s;overflow-wrap:anywhere}
.customer-tile:hover,.config-tile:hover,.customer-tile.selected{border-color:var(--accent,#3389d5);transform:translateY(-1px)}
.customer-tile strong,.config-tile strong{display:block;font-size:1.04rem}
.customer-tile small,.config-tile span{display:block;margin:5px 0 12px;opacity:.8}
.mini-stats{display:grid;grid-template-columns:repeat(2,1fr);gap:7px}.mini-stats span{display:flex;justify-content:space-between;gap:5px;padding:8px;background:rgba(116,135,160,.10);border-radius:7px;font-size:.78rem}
.section-tabs{display:flex;gap:10px;flex-wrap:wrap;margin:12px 0 20px}.section-tabs a{border:1px solid var(--line);padding:10px 14px;border-radius:8px;text-decoration:none}
.page-size-control{display:inline-flex;align-items:center}.page-size-control label{display:flex;align-items:center;gap:8px}.page-size-control select{min-width:75px}
.lookup-input{width:100%;margin:5px 0}.lookup-results{position:relative;max-height:180px;overflow:auto;z-index:8;background:var(--panel);border:1px solid var(--line);box-shadow:0 3px 10px rgba(0,0,0,.1);border-radius:8px}.lookup-option{width:100%;display:block;text-align:left;padding:8px 10px;border:0;background:transparent;color:inherit;cursor:pointer}.lookup-option:hover,.lookup-option:focus{background:rgba(96,148,210,.2)}
.report-bars{display:grid;gap:13px}.report-bar-row{display:grid;grid-template-columns:minmax(100px,1fr) minmax(80px,2fr) 40px;align-items:center;gap:12px}.report-bar-track{height:13px;background:rgba(100,120,150,.13);border-radius:20px;overflow:hidden}.report-bar-track>span{display:block;height:100%;background:#4789cd;border-radius:20px}.report-bar-label{overflow-wrap:anywhere;font-size:.9rem}
.rich-toolbar{display:flex;flex-wrap:wrap;gap:4px;margin:10px 0}.rich-toolbar button{font-size:.78rem;padding:5px 9px}.qs-inline-image{display:block;max-width:100%;max-height:600px;object-fit:contain;margin:12px 0;border-radius:8px}.qs-size-small{font-size:.84em}.qs-size-normal{font-size:1em}.qs-size-large{font-size:1.3em}.qs-font-serif{font-family:Georgia,serif}.qs-font-mono{font-family:ui-monospace,Consolas,monospace}.drag-active{outline:2px dashed #4789cd}.file-links{display:flex;gap:12px;flex-wrap:wrap}.file-links a{overflow-wrap:anywhere}
.audit-details{max-width:370px;white-space:pre-wrap;overflow-wrap:anywhere}.nav-count{display:inline-flex;min-width:18px;justify-content:center;background:#c34848;color:#fff;border-radius:25px;padding:1px 5px;font-size:.7rem;margin-left:6px}

.report-bar-track progress{width:100%;height:13px;vertical-align:top;accent-color:#4789cd}.report-bar-track progress::-webkit-progress-bar{background:rgba(100,120,150,.13)}.report-bar-track progress::-webkit-progress-value{background:#4789cd}.report-bar-track progress::-moz-progress-bar{background:#4789cd}


/* UX-008 - accessible WYSIWYG, document previews and unified light/dark palette. */
.customer-tile,.config-tile,.lookup-results,.qs-editor,.qs-attachment-card,.qs-preview-dialog{background:var(--panel);border-color:var(--line);color:var(--text)}
.customer-tile small,.config-tile span,.qs-editor-note,.qs-attachment-card small{color:var(--muted);opacity:1}
.lookup-option{color:var(--text)}.lookup-option:hover,.lookup-option:focus{background:color-mix(in srgb,var(--accent) 17%,var(--panel))}
.mini-stats span{background:color-mix(in srgb,var(--muted) 13%,var(--panel));color:var(--text)}
.section-tabs a,.config-tile{background:var(--panel);color:var(--text)}
.rich-toolbar{display:none}
.qs-editor{border:1px solid var(--line);border-radius:12px;overflow:hidden;margin:8px 0 15px}
.qs-editor-tools{display:flex;gap:4px;flex-wrap:wrap;align-items:center;padding:9px;border-bottom:1px solid var(--line);background:var(--input)}
.qs-editor-icon{min-width:35px;height:35px;padding:4px 9px;border:1px solid transparent;border-radius:7px;background:transparent;color:var(--text);font:700 15px system-ui, sans-serif;cursor:pointer}
.qs-editor-icon:hover,.qs-editor-icon:focus-visible{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 15%,var(--panel));color:var(--text)}
.qs-editor-icon:nth-child(2){font-style:italic}.qs-editor-icon:nth-child(3){text-decoration:underline}.qs-editor-icon:nth-child(4){text-decoration:line-through}
.qs-editor-area{padding:16px;min-height:160px;max-height:560px;overflow:auto;outline:none;background:var(--panel);color:var(--text);font:14px/1.7 system-ui;overflow-wrap:anywhere}
.qs-editor-area:focus-visible{box-shadow:inset 0 0 0 2px var(--accent)}.qs-editor-area p{color:inherit;margin:0 0 10px}
.qs-editor-area blockquote,.message-body blockquote{border-left:3px solid var(--accent);padding:4px 14px;margin:10px 0;background:color-mix(in srgb,var(--accent) 7%,var(--panel));color:var(--text)}
.qs-editor-area code,.message-body code{padding:1px 5px;border-radius:4px;background:var(--input);color:var(--text)}
.qs-editor-area pre,.message-body pre{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--input);border-radius:7px;padding:12px}
.qs-editor-note{font-size:12px;padding:9px 13px;border-top:1px solid var(--line);background:var(--input)}
.qs-editor-area.drag-active{outline:2px dashed var(--accent);outline-offset:-3px}
.qs-attachment-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:14px}
.qs-attachment-card{min-width:0;border:1px solid var(--line);padding:12px;border-radius:11px;display:flex;flex-direction:column;gap:7px}
.qs-attachment-thumb{width:100%;height:135px;object-fit:contain;border-radius:8px;background:var(--input);border:1px solid var(--line);cursor:zoom-in}
.qs-file-icon{height:135px;display:grid;place-items:center;border:1px solid var(--line);border-radius:8px;background:var(--input);color:var(--muted);font-weight:800;font-size:23px}
.qs-filename{overflow-wrap:anywhere;font-size:13px}.qs-attachment-actions{display:flex;gap:12px;align-items:center;margin-top:auto;flex-wrap:wrap}.qs-attachment-actions .button{font-size:12px;padding:6px 10px}
.qs-preview-dialog{position:fixed;width:min(1000px,96vw);height:min(86vh,850px);max-width:none;max-height:none;padding:0;border:1px solid var(--line);border-radius:14px;box-shadow:0 20px 70px #0009}
.qs-preview-dialog::backdrop{background:rgba(0,0,0,.68)}.qs-preview-head{height:62px;padding:10px 18px;display:flex;justify-content:space-between;align-items:center;gap:16px;border-bottom:1px solid var(--line);background:var(--panel);color:var(--text)}
.qs-preview-head strong{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.qs-preview-content{display:block;width:100%;height:calc(100% - 62px);object-fit:contain;border:0;background:var(--panel)}
.message-body{color:var(--text);overflow-wrap:anywhere}.message-body p{color:var(--text)}
.message-body .qs-inline-image{max-width:min(100%,850px);height:auto;display:block;cursor:zoom-in}
html[data-theme=dark] .priority,html[data-theme=dark] .badge{color:var(--text)}
html[data-theme=dark] .panel,html[data-theme=dark] .stats>div,html[data-theme=dark] .table-wrap{background:var(--panel);color:var(--text)}
html[data-theme=dark] select,html[data-theme=dark] input,html[data-theme=dark] textarea{color:var(--text);background:var(--input);border-color:var(--line)}
html[data-theme=dark] .secondary,html[data-theme=dark] .icon-button{background:var(--panel);color:var(--text);border-color:var(--line)}
html[data-theme=dark] .report-bar-track,html[data-theme=dark] .mini-stats span{background:#26354a}
@media(max-width:690px){.qs-attachment-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.qs-preview-dialog{width:100vw;height:94vh}.qs-editor-tools{gap:2px}.qs-editor-icon{min-width:30px}}

html[data-theme=dark] .error{background:#4d252d;color:#ffe3e8;border:1px solid #8c4c57}
html[data-theme=dark] .qs-editor-icon:hover{color:var(--text)}